Hilton Auto Repair

24hr Towing

(585) 392-4880
Mon - Wed: 7:30 AM - 6:00 PM
Thu: 7:30 AM - 8:00 PM
Fri: 7:30 AM - 6:00 PM
5

I took my van in to have the tires and brakes looked at, knowing that we'd probably need 2-4 new tires and possibly some brake work. Many places would have gone for the $ and tell me that I needed 4. However. Carl assessed the tires and brakes, told me the brakes were fine (and explained why they were making noise) and that I only needed two tires. He then told me what I needed to do to get the new ones to last at least 10,000 more miles more than the old ones! We have found Kaiser's to be consistently honest and dependable.

5

The Best!!!!! I'll never go anywhere else

5

they have a courtesy van that took me hme and brought me back after the job was completed, they have a great crew and do an excellent job

4

They have done a great job!

5

Your service is top notch. My 1999 Dodge Ram and 2005 Caravan run like they are new. I feel like I can trust you, and to me thats the most important thing.

4

Consistantly providing quality work on auto repairs. A no nonse shop where you can trust the repair being done is what is truly needed and no cheap tricks to swindle customers. Owners and workers care about customer service and relationships. Trustworthy.

5

Very good service & knowledge.

5

Bob Kaiser's Auto Repair is the fastest and most efective Repair shop I"ve ever some into contact with. This Company brings automotive repair to a higher level then I've ever seen before. I highly recommend this company to all who would inquire for sure.

4

Bob Kaiser started on Chili Avenue. I used him for all of my automobile needs. I have since followed him to Hilton. I have found that even living in Pittsford it was worth the drive to Hilton, he has always treated me with dignity, integrity, honesty and friendship. The work they have done has been done only when needed, and never had to be redone. I recommend them vrry very highly.

5

All the employees were very cordial and friendly. My mechanic came into the comfortable and clean waiting room, took his time in explaining and described in detail all the work that needed to be done on my 2002 vehicle along with a analytical hardcopy of each descriptive repair. Few repairs needed to be addressed immediately, however, the other four repairs could be done in sequence at a later time. I really appreciated the HONESTY and the opportunity not to have a costly repair all at once. Kevin, also explained that if I have two items done at the same time I can save some money (labor rate) due to the fact the repairs are in the same area. Rarely, an unspoken truth in the business. Truth and honesty are much more welcoming!!!