Kaiser's front desk staff bend over backwards to make me feel welcome. Just this week I needed an oil change and a travel check before a trip. The guys got me in, helped with a free loaner car, and the job was done in plenty of time. When I was buying a used car, they inspected it before the sale, told me (and the dealer) about a few small issues, and helped me get everything in order. They help my elderly parents by picking up their car and returning it to their home when repairs are needed. I'm so glad we have this world class family business in our little town of Hilton!